Frequently Asked Questions
Everything you need to know about your favorite intimates.
How do I determine my size?
Most of our items are 'One Size', designed to fit sizes 4-14 comfortably. For our sized collections, please refer to the detailed size chart located on each product page.
What is your return policy?
We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of purchase. For hygienic reasons, please ensure all items are tried on over your own lingerie.
How should I care for my lace items?
To preserve the life of your delicate lace, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid bleach and ironing.
When will my order ship?
Standard orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Afterpay.